The Earwax Removal Network & Hearing First


We are an Audiologist led clinic which enables us to not only give advice on all aspects of hearing care but have the knowledge and experience to deal with any ear related problems. Should any ear conditions, infections, dizziness, tinnitus or pain be present, we are able to diagnose and refer directly for ENT or GP care if necessary.


We run regular Ear Wax Removal, Tinnitus Therapy and Hearing Care Clinics. Our Audiologist-led service offers a full range of Hearing Health and Ear Care Treatments and Solutions, including ear wax removal by microsuction, which is considered to be the safest method of ear wax removal.  All of our Audiologists are registered with the Health and Care Professions Council (HCPC).



What is ear wax?


Wax is an important and natural secretion found in the ear. It keeps the ear canal lubricated and protects the ear against dust, dirt and bacteria, which helps to prevent infection.


Wax, or cerumen as it is also known, is composed of epithelium (skin cells), dust and oily secretions from the sebaceous and ceruminous glands in the ear canal. These secretions lubricate the ear canal and prevent it becoming too dry. The composition of wax varies from individual to individual depending on diet, age and environment.



What should you do about ear wax build up?


If wax is not causing any problems, it is best left alone. The ear is self-cleaning and the wax should clear naturally, so it is unnecessary to try to remove the wax yourself. If wax is noticed on the outer ear, a wipe with a clean flannel may be all that is needed. Sometimes, however, wax may build up, particularly if it is very dry or if the person has a narrow or hairy ear canal. Wax may also build up if it has been pushed down the canal by cotton buds, hearing aids, hair clips or other implements. Cotton buds can also irritate the ear canal, stripping it of its natural oils and causing it to feel itchy. When water gets into the ear during swimming or showering this may cause the wax to expand, giving a sensation of ‘blockage’ in the ear and increasing the perception of tinnitus.


If wax build up is causing deafness, problems with hearing aids, or is uncomfortable, it may need to be removed. Some people with tinnitus feel that their tinnitus is more troublesome when their ears are full of wax.





Microsuction is one of the safest methods to clean the ear. Our audiologist treating you looks at your ear using a head mounted convergent microscope and light. This magnifies the ear, making it easier to assess and treat. A suction device is used to clean the ear without the use of water. The gentle suction device works in a similar way to a vacuum cleaner and although it can be quite noisy, it is quick and painless. This is the recommended procedure for those with Tinnitus.


If the object being removed is hard, then removal can be slightly uncomfortable. The person performing the procedure will always advise you if they feel it is going to be uncomfortable. When microsuction is being used to remove wax, then the procedure is easier and much more comfortable, if a wax softening spray (we recommend Earol® olive oil spray which can be purchased over the counter) is used for three nights before, and on the morning of, the appointment.



Tinnitus Services


As a Specialist Audiologist in Tinnitus Advice and Care, Samantha is able to support you in dealing with this condition.  After a full assessment, she can design a care package which may including aiding with hearing aids, sound therapy and counselling.  She has been trained by the British Tinnitus Association and has many years’ experience dealing with Tinnitus patients.  Her favourite saying when talking to someone that has Tinnitus is ‘We may not bring back silence, but we can help you find peace again’.





As fully qualified Audiologists we are able to provide full hearing assessments and advice on all aspects of hearing care.  This may include the provision of hearing aids and accessories.  We are independent of manufacturers so are able to offer advice from a wide range of suppliers to suit your individual needs and lifestyle.  We provide the full range of options from completely in the canal, in the ear hearing aids, to the latest receiver in the canal systems.  Can support mild to severe losses and offer a comprehensive rehabilitation and aftercare program which can be tailored to your needs. Samantha has a tremendous amount of experience in complex hearing prescriptions, their rehabilitation and support to find the best solution for the individual.


Samantha has worked both in Private and NHS clinics for over 27 years.




additional Services:


Occupational Hearing Screening

Custom Hearing Protection




Sleep Moulds

Swimming Moulds

Custom made noise cancelling headphones

Hearing Aid Accessories

Hearing Aid repairs & Service



To make an appointment with Samantha, please visit her website at


Call 0800 1 337 987 to make an appointment or book for hearing tests or any of our other services.


Our Customer Services team are always there to answer any questions you may have.


Have you any questions?

We're here to help.

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